Shipping policy

Shipping Policy

Shipping Methods and Timeframes

At Madam Muse, we offer reliable shipping options to ensure your orders arrive safely and on time. Standard shipping typically takes 7-15 business days from the date of your order confirmation. Please note that business days exclude weekends and public holidays.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs are calculated based on your location and the weight of your order. You will see the exact shipping cost during checkout before completing your purchase.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email at the address provided during checkout. You can use this number to monitor your package's journey in real-time through our carrier's tracking system.

Customs and Delays

For international orders, please be aware that customs clearance may cause additional delays beyond our standard shipping timeframe. Customs duties and taxes are the responsibility of the recipient and are not included in the shipping cost. Madam Muse is not responsible for delays caused by customs inspections or other government procedures.

Contact Us

If you have any questions about your shipment, please contact us at contactmadammuse@gmail.com. We aim to respond within 24-48 hours.